Dont d' éco-part. DEEE
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Dont d' éco-part. DEEE

Personal Data Protection Statement

As part of the operation of the bathroom2kitchen.co.uk website, the Bathroom2kitchen company is likely to collect personal data. This data will be processed in accordance with the purpose for which it was collected. The protection of personal data is a matter of trust and your trust is important to us. We respect your privacy. Any processing of your personal data is carried out in accordance with the relevant legal provisions. In the following, we would like to inform you about how we collect and use your data.

You can visit our online shop without providing any personal information. You remain anonymous throughout your visit and we cannot identify you at any time unless you log in with your user name and password.

Data recording and use

Ordering: We store and process your data for the purpose of processing your order and any complaints you may have, as well as for the provision of our services. This information and data about you is necessary for the processing of your order and for our business relationship. It may be transmitted to companies that contribute to these relations, such as those responsible for the execution of services and orders for their management, execution, processing and payment. This information and data is also kept for security purposes, to comply with legal and regulatory obligations, and to enable us to improve and personalise the services we offer you and the information (e.g. product offers) we may send you. It is necessary for you to provide us with your exact contact details when placing an order or when you wish to benefit from our services. A telephone number is only required in order to be able to ask you for any additional information we may need to process your order. Your e-mail address allows us to send you an order confirmation and to communicate with you if necessary. Your e-mail address is also used to identify you when you log in to your user account. The personal data collected on bathroom2kitchen.co.uk is used exclusively by iSi- GmbH. The bathroom2kitchen.co.uk website may need to communicate the personal data of the livea.co.uk user in order to ensure the delivery of orders by its service providers and to provide after-sales service.

Login to your user account: Your order data is stored in our system. We offer each customer access to their own password-protected user account (click on "my user account"). Once your customer account has been created, you can find out about past, current and recently dispatched orders and manage and save information about yourself (contact details, bank details) as well as subscribe or unsubscribe to our newsletter. You agree to keep your user account access data confidential and in particular not to disclose it to third parties.

Advertising: We only use e-mail advertising with your permission. We regularly recommend products from our website to our customers by e-mail. You can object to the sending of these advertising messages free of charge by sending us an e-mail to info@livea.fr, by clicking on the "unsubscribe" link in each advertising e-mail.

Newsletter subscription: As a newsletter subscriber, you will receive information about special offers which you can stop receiving at any time. When subscribing, we ask you to provide us with certain personal data (e.g. your name) so that we can address you personally. However, it is possible to contact us anonymously or use a pseudonym (e.g. with an e-mail address of a free service that does not reveal your name). We use the data collected in connection with the processing of newsletters to personalise and adapt our services to the interests and preferences of the user, as well as for advertising purposes or for market research. We archive the data over a long period of time and use it later for the same purpose.

Facebook: bathroom2kitchen.co.uk uses plug-ins from the Facebook social network, operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA.

When you request access to a page on our bathroom2kitchen.co.uk website containing such a plug-in, your browser establishes a direct connection with the Facebook servers. The content of the plug-in is transmitted directly to your browser by Facebook and inserted into the page on the site.
Facebook is informed that your browser has accessed the corresponding page on www.bathroom2kitchen.co.uk, even if you do not have a Facebook user account or if you are logged out of your Facebook account at that time.
This information (only your IP address) is transmitted directly by your browser to a Facebook server in the USA and stored there.
If you are logged in to Facebook while browsing the bathroom2kitchen.co.uk website, Facebook can link your visit directly to your Facebook user account. If you interact with the plug-ins, for example by clicking on the "Like" button or leaving a comment, the corresponding information is transmitted to a Facebook server and stored there. This information will be published on your Facebook account.
If you do not want Facebook to link the information collected through bathroom2kitchen.co.uk to your Facebook user account, you must log out of Facebook before visiting livea.co.uk.
For more information on the purpose and scope of data collection by Facebook, the processing and use of data by Facebook, as well as your rights in relation to this and the options for configuring your privacy, please refer to Facebook's data protection information policy, which can be accessed by following this link: http://www.facebook.com/policy.php

Recording and use of data in other cases :
Visiting websites: When you visit our site, even if you access it by following a link in an e-mail, some of your data is collected and stored. The domain name or IP address of your computer is stored temporarily for security reasons. This data will be deleted after seven (7) days at the latest. Any data, the date of access, the http response code and the website from which the computer was redirected as well as the amount of data (bytes) are collected and stored. User habits are collected in an anonymised form (e.g. 45% of newsletter readers have read message xy). This allows us to tailor our offers to the needs of the readers.

Cookie policy

This Cookie Policy is applicable to the bathroom2kitchen.co.uk website

What is a cookie?

Personal Information is collected automatically each time you visit our website. We collect information about your computer and assign it a cookie (a small text file with a unique identifier). You do not provide this information yourself. This information is collected automatically to facilitate your visit to our Website. By continuing to browse the Website, you consent to our use of cookies. Cookies are widely used to enable websites to function or to make them function more efficiently, as well as to provide information to the site owners. The use of cookies is now standard for most websites.

What types of cookies do we use?

Session cookies: These allow us to track the visitor's browsing progress during a single visit. They are necessary for the operation of the site but in no way identify you personally. Session cookies' are temporary and are automatically deleted when you leave the site.

Persistent cookies: These allow users to be identified from one visit to the next. They are not necessary for the operation of the site but are used to enhance your user experience. We do not collect any personal data. It is just a number that identifies you as one of our users.

Analytical/Performance Cookies: These cookies allow us to recognise and count visitors, and to observe visitor behaviour throughout our Website as they use it. They help us to improve the operation of our Website, for example, by ensuring that users can easily find what they are looking for.

Targeting cookies: These cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to better match our Website and the advertisements on it with your interests. We may also share this information with third parties for this purpose.

Third party cookies: You will note that third parties (including, but not limited to, advertising networks and external service providers) may also use cookies. You can find more information about each type of cookie we use and the purposes for which we use them in the table below:

Pixel Tags: Some of our web pages and html emails incorporate "pixel tags" that allow us to track users' actions on our Website and the recipients of our email communications. Pixel tags are used to collect navigational data on our Website that helps us determine preferred destinations, average rental prices, quotes and conversion rates, click-through rates, and other information that may be used to improve our customer service and to tailor our offerings and services to our customers' interests.

Technical Information: Our Website collects certain technical information from your computer whenever you request a page during your visit to our site. This information is collected from your computer's Internet browser and may include your IP address, operating system, browser software (e.g., Firefox, Opera, Chrome, Safari, Mozilla or Internet Explorer), screen resolution and referring website.

How do I disable our cookies?

If you do not like the use of cookies, you can manage and control them at any time through your browser or delete the cookies from your "browsing history" (cache) when you leave the site.

All web browsers allow you to limit cookie behaviour or disable cookies in the browser settings or options. The steps to follow are different for each browser, you can find instructions in the "Help" menu of your respective browser. If you choose to disallow the use of a cookie session, you may not be able to use our site or some of its features, or you may not be able to send our email messages in html format. If you choose to disallow the use of persistent cookies only, you will still be able to use all of the features of our site and receive our html email messages; however, if you choose to do so, you will be required to re-enter certain data each time you log on to the site when you open (or re-open) your html email.

Secure data transfer

Your personal data is transferred in encrypted form when you order and log in. We use SSL (Secure Socket Layer) technology. Although absolute protection cannot be guaranteed, we have implemented safeguards on our website and computer systems to protect your data from loss, destruction, access, modification or disclosure by unauthorised third parties.

Your rights

Access rights and other rights
In accordance with the provisions of Law 78-17 of 6 January 1978 relating to data processing, files and freedoms, our Customers have, among other things, the right to access their personal data free of charge as well as the right to rectify, block or delete this data.

We take the protection of your data very seriously. If you have any queries about the processing of your personal data or wish to exercise your rights, please write to us, clearly indicating your contact details, at:

Becket House,

1 Lambeth Palace Road

SE1 7EU London

Right of revocation and objection

You may object at any time, selectively or in total, to the use of your personal data for advertising purposes, for market research or for the assessment of the risk of payment default. In particular, you may object to the future sending of newsletters or other advertising messages, free of charge except for the costs of communication. For this purpose, a simple written notification of your request is sufficient (by e-mail, letter etc.). You will of course find an unsubscribe link in any newsletter or other advertising message we send you. You also have the possibility to revoke your permission for a default risk assessment or for disclosure of your data in other contexts by sending a corresponding request to the above address.

Data protection and cookies

Our website uses cookies. These are small text files that are stored on your hard drive. The cookies used on our website enable us to offer you the following services: notepad. Most cookies are intended to enable or facilitate your navigation and are necessary for the operation of our online shop. The use of cookies, whether our own or third-party, that are not necessary for the operation of the site requires your express consent. You can express your consent or oppose the use of cookies by setting your connection device appropriately. To do this, please refer to your browser's user guide.

Jacob P.

The product was delivered on time and well protected. The price/quality ratio is very good.

Stella T.

Fast delivery. Efficient and fully satisfactory after sales service. I recommend Bathroom2kitchen

Joseph S.

Top quality product received well protected and quickly.

John G.

We had a problem with damaged spare parts following the purchase of a wall mounted toilet. The customer service was able to respond to our request. The service was very responsive and professional.